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  • Flunk - Monday, October 10, 2016 - link

    I know most people's first response to things like this is "mine hasn't exploded yet, maybe it's ok". But you have one of these you need to return it for refund immediately. Enough of these things have exploded that it's not worth the risk, there are plenty of other phones you could buy.
  • osxandwindows - Monday, October 10, 2016 - link

    They won't, unless samsung kills the phone.
  • WinterCharm - Tuesday, October 11, 2016 - link

    Well, if they're that dumb... they kinda deserve it.

    Samsung has officially recalled and discontinued the entire product. If you're not going to send it back now, then any resulting injury or loss of property is 100% your fault.
  • JeffFlanagan - Thursday, October 13, 2016 - link

    The people who say they're keeping theirs keep claiming to be smarter than everyone else. and say they understand risk, while confusing a short-term failure rate for a long-term one. No one knows how risky it would be to use one of these phones for a year or two, and no phone is worth time in a burn ward.

    The Note 7 was going to be my next phone. Now I'm going to wait to see how Google Daydream works out.

    I feel bad for the people who have now spent the time to configure two phones that they have had to surrender.
  • TrucchiOfficial - Monday, October 17, 2016 - link

    They have already killed it made a huge loss also no money and gems for samsung https://www.eurotrucchi.com
  • AbRASiON - Monday, October 10, 2016 - link

    Super selfish reply:
    Samsung, you INSISTED on forcing a curved screen on users who didn't want it. While it has nothing to do with the fault, I guess I should be happy you did. I skipped the Note 7 as I detest curved displays and the issues they bring and I've dodged a bullet.

    As for the issues, the fact replacements are blowing up? That's it - it's done for now. Seriously, the Note 7 is a writeoff, it could've been salvagable had they fixed it right the first time but no chance now.

    Now,..............
    Can we PLEASE have an S8+ / S8 Plus edition which is 5.7 -> 5.9" and does NOT come with a pen, but does keep the MicroSD you decided to bring back?
    I love the notes for the display but man, I never ever use that pen, it'd be nice to use that extra space for battery room.
  • BoyBawang - Monday, October 10, 2016 - link

    I agree about the Curved screen and the pen. A cheap jellycase can protect around a phone with flat screen during accidental fall but not a curved screen. Secondly, removing that useless pen could have provided room for 4000mAh battery.
  • smorebuds - Wednesday, October 12, 2016 - link

    They have a Note without a pen -- it's called the S7 Edge. The Note is for people that want the pen.
  • Lolimaster - Tuesday, October 11, 2016 - link

    I like the pen, I prefer to keep the screen free of fingerprints.
  • AbRASiON - Tuesday, October 11, 2016 - link

    Hey I have no problem with people having the pen, more power to you, I just want a big phone without it. Frustrating to have it forced on me.
  • Tams80 - Tuesday, October 11, 2016 - link

    You're looking at the wrong phone then.
  • Samus - Tuesday, October 11, 2016 - link

    I'm sorry but doesn't the galaxy s7 edge have the same screen size as the Note 7? Just get that phone if you don't want the pen. That's basically the differentiating factor.
  • AbRASiON - Tuesday, October 11, 2016 - link

    Edge is gross rubbish, ugh
  • AbRASiON - Tuesday, October 11, 2016 - link

    No I'm not, I want a Samsung phone, larger than 5.5" without a curve, without a pen,............ the priorities are in that order too, so I compromise on the pen, to ensure I get a curveless phone, that's big and Samsung. (I use a Note 5 right now, I won't buy another Samsung until the Note 8 or maybe Note 9)
  • krisnadi - Wednesday, October 12, 2016 - link

    Samsung A9 would probably works for you, Its big, got beefy battery, got good sound, great screen, microSD and dual sim to boot.

    Only lacking in prestige as it doesn't have S badge, doesnt use the fastest procs there is and only got 4GB of ram, camera is also ok-ish

    I used the last gen A8 (2015) and its been great so far.
  • damianrobertjones - Tuesday, October 11, 2016 - link

    But without the pen it wouldn't be the same phone/use case?
  • Tams80 - Tuesday, October 11, 2016 - link

    Apparently just wanting a version without a pen (or whatever feature) isn't enough. No, the current version has to lose that feature.
  • JKflipflop98 - Tuesday, October 11, 2016 - link

    You have one seriously faulty definition of "forced upon". No one is holding a gun to your head and making you purchase a Note device.

    What if I told you that life continues to go on without a cell phone of any kind? Mind blowing, right?
  • Anato - Thursday, October 13, 2016 - link

    I tried that, but then I got severe anxiety, depression and my life seemed pointless to extend I was going to give up. So I got back to "meds" quickly. After this experience I'm hesitant to suggest this advice to any phone user. :D
  • AbRASiON - Monday, October 10, 2016 - link

    Super selfish reply:
    Samsung, you INSISTED on forcing a curved screen on users who didn't want it. While it has nothing to do with the fault, I guess I should be happy you did. I skipped the Note 7 as I detest curved displays and the issues they bring and I've dodged a bullet.

    As for the issues, the fact replacements are blowing up? That's it - it's done for now. Seriously, the Note 7 is a writeoff, it could've been salvagable had they fixed it right the first time but no chance now.

    Now,..............
    Can we PLEASE have an S8+ / S8 Plus edition which is 5.7 -> 5.9" and does NOT come with a pen, but does keep the MicroSD you decided to bring back?
    I love the notes for the display but man, I never ever use that pen, it'd be nice to use that extra space for battery room.
  • hansmuff - Monday, October 10, 2016 - link

    Surely you realize the S6 and S7 Edge had a curved screen, right? What's your point, even? Users LOVE the curved screen, myself included. It's sexy, it looks good, it's fun to use. You want a large battery? S7 Edge it is, SD and all.
  • AbRASiON - Monday, October 10, 2016 - link

    No there was S6 and S7 curved EDITIONS, there was also flat editions for those who prefer flat.
    Many users like curved, good for them - I think it's an appalling design decision and I will not use a curved phone ever, I do not like it at all.

    Note 7 was curved only, no thanks.
  • negusp - Monday, October 10, 2016 - link

    It was a great decision and a unique design feature. The pen is ridiculously useful (get it? "Note") and is stored in the phone for convenience. I have no idea why you hate curved phones. The majority of users don't, so GTFO.
  • AbRASiON - Monday, October 10, 2016 - link

    I agree they should continue with the pen for Note fans, that's the point, It's frustrating that they don't offer a large phone without the pen though, for me it's useless, much like awful edge displays. Easier to break, can't use glass plate screen protectors, accidental palm touch - just pure garbage design.
  • damianrobertjones - Tuesday, October 11, 2016 - link

    The majority of users don't actually care that the phone is curved. It's just another marketing gimmick.
  • CaedenV - Tuesday, October 11, 2016 - link

    what do you mean they don't? Everyone I know who has a curved Sammy has said they love their phone, but they would prefer a flat screen next time. The company I work for changed carriers and we opted for the Note 5 instead of the 7 specifically because of the screen (what a bullet dodged there!).
    If anything I would say most people don't care about the curve, and of the 20% or so who have an opinion, most would rather not.
  • KoolAidMan1 - Tuesday, October 11, 2016 - link

    Curved screens are a gimmick, just like air scrolling and eye tracking and all the other BS Samsung does
  • Lolimaster - Tuesday, October 11, 2016 - link

    Did you actually watch videos on the screen? How about those annoying white glowing lines on the edges, same with browsing.

    Its like you have 2 long white leds on each edge.
  • gipper51 - Monday, October 10, 2016 - link

    This sucks. I bought the note because of the stylus, and I love it. I use it daily at work for sketches and note taking. Amazing how handy an 'always with you' notepad really is. For me there isn't a direct competitor to turn to. I'm up sh!t creek I guess.
  • melgross - Monday, October 10, 2016 - link

    Any phone can be used with a stylus. It's slightly more convenient with the note.
  • metayoshi - Monday, October 10, 2016 - link

    I don't have a note, nor would I be one of those who use the stylus in the note extensively, but I have used a note and its stylus, and the crappy generic capacitive styli you can buy anywhere do not even compare to something as integrated as the Note's Stylus, similar to how the Surface Pen and the Apple Pencil work beautifully with their respective devices.
  • gipper51 - Monday, October 10, 2016 - link

    I've tried a generic stylus on devices, and they are universally terrible for writing. If you want something to play games or peck on the keypad with, then fine. But if you want something that is close to a true pen, you need an integrated stylus. The Note's is pretty damn good, and I've used the SP4.
  • MrCommunistGen - Monday, October 10, 2016 - link

    An active stylus (used by the entire Note series) is pretty significantly superior to a passive capacitive stylus that you can use with any touchscreen.

    I'm not saying that a stylus has to be active for it to be valuable, but for many who *want* the stylus on the Note, it is a pretty big selling point.
  • halcyon - Tuesday, October 11, 2016 - link

    melgross - Monday, October 10, 2016:
    "Any phone can be used with a stylus. It's slightly more convenient with the note."

    Sure, but not with similar accuracy, pressure sensitive pen and with all the pen software features.
    Actually, you are so off-the-base in comparison, you clearly have not used the Note series. There's a reason it sells well. The accurate/useful pen features is one of them.
  • Tams80 - Tuesday, October 11, 2016 - link

    You could get a Note 4, though I doubt security updates will remain for long.
  • jk1 - Tuesday, October 11, 2016 - link

    i'm still running a note 4 and am very happy with it. it was the last phone that let you swap batteries - much more convenient than carrying an external recharger. also has a micro sd slot. it's not waterproof- the only drawback. furthermore you can get a brand new one for about $330 and a refurb for less. what's not to like?
  • melgross - Monday, October 10, 2016 - link

    The problem here isn't just a battery. The whole story about this issue is much more complex.

    First of all, Samsung, at the last minute decided to put a larger battery in the unit than it was designed for. The battery apparently slipped in. But when heating up, batteries expand a bit. The phone wasn't designed for this larger expansion. That squeezed the battery in its space betwee[n the two plates that hold it in place.

    What I think ovccurred is that the battery, which is encased by a thin flexible plastic covering, expanded in the direction that was open. Over repeated heating cycles, that edge popped, allowing hot gasses to jet out, the way it would happen if you squeezed a small balloon between your hands. The hot gasses and flames caused the side of the phone to peal away, and the flames and smoke shot out.

    What I've been reading, the head of the Consumer And Product Safety Commission stated that it was that design problem that squeezed the battery and eventually caused the short. At one point, Samsung said something similar.

    Im assuming that the replacement batteries from Amperex are slightly thinner, but still a bit too thick. It's very likely that if Samsung stayed with the battery the phone was actually designed to use, even with shorter battery life, then this problem would not have occurred.

    But now we're beginning to see a few Edge models burning up as well, and a couple of S7 models. So maybe there's something going on here.
  • shabby - Monday, October 10, 2016 - link

    Source?
  • Lord 666 - Monday, October 10, 2016 - link

    Common sense. It's the only logical explanation
  • Michael Bay - Tuesday, October 11, 2016 - link

    Except LiPo doesn`t "expand" nearly enough. It`s not a slab of metal under a thousand degrees.
  • Pneumothorax - Tuesday, October 11, 2016 - link

    In the RC Heli/Airplane world we use LiPo batteries without a casing (just like cell phones). They all puff a bit as you cycle them. If Samsung didn't engineer room enough for expansion in the ridiculous 'pursuit of thinness' then that would cause a serious issue in time.
  • vladx - Tuesday, October 11, 2016 - link

    Sounds like the best explanation to me, good job.
  • Samus - Tuesday, October 11, 2016 - link

    So that explains why there is a huge gap around the iPhone battery. At least it makes it easy to pry out when I replace them...
  • mkozakewich - Tuesday, October 11, 2016 - link

    And iPhones.
  • lilmoe - Monday, October 10, 2016 - link

    They handled this like utter crap. I'm seriously disappointed. The best flagship of the year was tarnished by messed up management and unprofessional staff. What is wrong with these guys?

    They should have recalled all the phones FIRST, performed more sound investigations (including possibilities of manufacturing errors other than the battery), submitted official documents to authorities with the findings, fixed the error(s), THEN get formal approval of product retail in stores/carriers.

    Let this be a lesson to learn for the future. One that would cost them more than just money; reputation.
  • serendip - Monday, October 10, 2016 - link

    Korean style management - never do a recall unless a regulator puts a gun to your head and never apologize to customers. Sounds a bit like American-style management at big Fortune 500 firms, actually.

    Samsung should have been proactive and recalled all Note 7 units worldwide after the first battery fire cases popped up. Now they look incredibly stupid by doing a limited recall, then doing a recall on that recall with a global recall. An engineering problem can be handled well with good PR but in this case, bad engineering and bad PR means a black eye for Samsung.
  • Gigaplex - Monday, October 10, 2016 - link

    Nobody does a global recall based on a few early reports, as it could easily be an isolated incident. Global recalls are a last resort, and can only be done with sufficient data. The problem is, hindsight is 20/20. It's easy to say now that it should have recalled immediately, but back then there wasn't sufficient data.
  • serendip - Monday, October 10, 2016 - link

    They knew a batch was bad. Thorough testing of other batches with different battery vendors would have revealed if it was a battery fault or a design fault. Maybe they didn't do enough testing and rushed the product through.

    You know you have serious problems when airports and airlines call out Note 7 owners specifically to keep their phones switched off. A mid-air battery fire could be catastrophic.
  • lilmoe - Monday, October 10, 2016 - link

    This Note 7 wasn't "rushed" by any means, since it shares most of its components with the GS7e. Stop parroting what you hear on Bloomberg.

    This is either a design or a manufacturing flaw (or both), and a whole lot of management fail. Too many heads scrambled to "save face" disregarding the best interest of the company as a whole.
  • serendip - Monday, October 10, 2016 - link

    If they indeed used a battery that was too big for the phone casing and didn't test it enough to account for thermal expansion during charging, then I'd consider that a rushed product. The Note 7 shares most of the internals as the S7 Edge but the curved casing is totally different. Maybe that's where Samsung engineers went wrong.
  • Gigaplex - Wednesday, October 12, 2016 - link

    They originally thought a batch was bad. They've recalled all devices globally now, not just a select batch.
  • halcyon - Tuesday, October 11, 2016 - link

    Gigaplex understands the scope of this.

    1. When you get issues, you need to understand: why, for what reasons (could be many), under which conditions, which mfg series might be affected, how many models does this extend to, could this be competors ordered hit-piece (worse things have happened in business history), do a probability/sensitivity analysis. -> you can imagines this like "fog of war". Only afterwards, with the fog cleared, is everything "obvious"

    2. At this stage bean counters and lawyers butt in: "we could, but it's too expensive", "we'd be liable for lawsuits." -> all this costs time and delays decisions

    3. Combine this with a publicly traded company, with all managers bonuses tied to results. They don't personally want to believe that they need to recall (cognitive dissonance). Combine with Korean face-saving culture (nobody wants to show public, humiliating, failure). Combine this with the fact that Samsung culture is riddled with corrupt and pretty much controlling/blackmailing the Korean media on many occasions (so the media closest to the source, who has the best ability to know, doesn't want to talk truth about the issue)

    I'm not saying Samsung did the right thing or acted in the best possible way, but I'm trying to convey that knowing what is the best outcome in the midst of chaos is mostly luck. Only hindsight gives you near perfect clarity and accuracy in decision making. Real-time business has no such luxury.
  • Lavkesh - Monday, October 10, 2016 - link

    Really flagship of the year which was crapped all over by a year old iPhone? Samdung is the biggest KIRF company on the planet. Karma is a B!
  • ruturaj1989@gmail.com - Tuesday, October 11, 2016 - link

    Wrong website brother, not a place for trolls.
  • halcyon - Tuesday, October 11, 2016 - link

    Don't feed the rolls :-D
  • KoolAidMan1 - Sunday, October 16, 2016 - link

    Yup, flagship of the year which is outperformed by an iPhone from 2015.

    Real winner there. At least it doubles as an IED in a pinch.
  • StevoLincolnite - Monday, October 10, 2016 - link

    I bought the Note 5 a couple months before the Note 7 was about to drop.
    Glad I did now!
  • poohbear - Monday, October 10, 2016 - link

    so the note 7 is no longer for sale or available? I think this is unprecedented for any smartphone company? A model's full line is pulled and customers are told not to use them. just wow.
  • gipper51 - Monday, October 10, 2016 - link

    What are the ramifications of just continuing to use the phone, besides the obvious risks ...which is like 1:10,000 odds? Will Samsung still warranty it or provide updates? Should I just take my chances and keep it for the next 2-3 years like I planned? Besides this issue, the phone is fantastic for me, and I really don't want something different.

    I really don't want to switch the phone out again for something else. What a hassle. If I have to switch, the LG V20 is what I'd probably go with, but it's not out for another 3-4 weeks.
  • VulkanMan - Tuesday, October 11, 2016 - link

    How do you calculate those odds?
    While it isn't a rampant issue of all phones doing that, nobody knows the root cause at this time, so it is impossible to calculate the odds.

    All we know for sure is, it isn't fun for a phone to burst into flames, and it could catch whatever on fire which could cause an even bigger problem.
    Just return it, a fire risk just isn't worth it.
  • dakishimesan - Tuesday, October 11, 2016 - link

    I hear ya, but the problem is you aren't the only one at risk. If you were to keep it, you would be putting others at risk any time you use public transportation, public venues, hotel rooms, etc. Even if you were willing to accept the personal risk, best to get rid of it to make sure it doesn't endanger anyone else.
  • vladx - Tuesday, October 11, 2016 - link

    Don't be selfish and return it for everyone's sake.
  • mkozakewich - Tuesday, October 11, 2016 - link

    All lithium ion batteries are at risk of exploding, so always keep that in mind. Frankly, we should be wearing pants with flame-retardant pockets.

    http://bgr.com/2016/10/03/iphone-explosion-fire-6-...
  • zlandar - Friday, October 14, 2016 - link

    Ramifications?

    There is a chance that the phone blows up in your pocket and takes your nuts along with it. Li batteries burn extremely hot and fast.

    Yeah what a hassle.
  • digiguy - Tuesday, October 11, 2016 - link

    If Samsung goes all curved with the S8 the S7 will be my last Samsung smartphone (owned S+, S3, Note 2 and S4)
  • jk1 - Tuesday, October 11, 2016 - link

    i'm using a note 4 and am totally turned off by curved screens. when they have a truly foldable phone, which folds out to double screen size, i'll be interested since i use a big screen phone as a tablet-substitute among other uses. but any bending less than that- e.g. curved edges - is just a nuisance, a bug not a feature.
  • edupeiro - Tuesday, October 11, 2016 - link

    What would have been about this problem if they still made batteries removable by the user?
    I feel like this would have been a much easier problem to fix...
    Lithium batteries proved delicate with the massive recall in laptops between 2006 and 2007 for fire hazards, which was "easy" since all laptops had user replaceable batteries. Fast forward and the same kind of trouble in only ONE device model may be too hard for Samsung. Long life to the Galaxy Note 4!!! microSD is back, we are now missing the removable battery, could you please come back?
  • jk1 - Tuesday, October 11, 2016 - link

    i think the real problem is waterproofing, which would require a rubber gasket and make the phone thicker and clunkier. i use a note 4 and love the removable battery. i'm willing to live with the fact the phone will not survive being dunked.
  • halcyon - Tuesday, October 11, 2016 - link

    Agreed. And it's a matter of priority:
    SAFETY + VERSATILITY (replaceable battery) vs. WATERPROOFING (with no replaceable battery)
    Which - after all this that has happened - is really more important?
    I hope Samsung and others have learned a lesson, although I seriously doubt so :-D
  • we_are_theBorg - Wednesday, October 12, 2016 - link

    Wow.... Page 7 in the comments before anyone even mentions a removable battery? It's astonishing to me how well tech companies have been able to brain wash consumers in to not even thinking about the consequences of non-replaceable batteries in consumer electronics. You do realize that not only could a replaceable battery have made this a drastically less problematic issue for Samsung, but that sealing batteries in phones gives them basically a built-in death-clock? Manufacturers *LOVE* this because it means that after a few years and a few hundred charge cycles you'll have to replace your phone whether you actually need additional functionality or not... They don't care that it makes the devices much, *MUCH* more difficult and dangerous to recycle... That it can make doing a hard reset a day-long activity... that older models can no longer be re-used in poor and third world places with a simple battery replacement... Nooooo. They care about the bottom line, pushing the costs of their greed on to the consumers and the environment. They justify it with flimsy marketing claims about thinness and waterproofing... WTF cares? Make it a little thicker and add a gasket, or use more creative design. It's all artful misdirection to blind consumers. I have a third-party 10000 mAh battery on my Note 3... Lasts 4 days of heavy use. Doubles the thickness... Couldn't care less. Ask yourself: Why are removable batteries not even an *option* any more?

    I wish the Fairphone was available in the US. Can anyone think of a single current generation flagship phone, available in the US that includes a user replaceable battery? Anyone???
  • LostPassword - Thursday, October 13, 2016 - link

    Its anandtech. In several reviews they've advocated unibody and no sd card slots.
  • Anato - Thursday, October 13, 2016 - link

    Imagine 15 years forward, when there is VW battery fiasco and they recall cars. Then you don't ship them back with flame retardant cardboard box, but they come with armored personnel carrier, bomb technician suites and you need to evacuate 2 city block on the tow route :-)
  • lashek37 - Tuesday, October 11, 2016 - link

    I just can't keep from thinking about the day ,I walked into the AT&T store to buy this phone ,and the store manager tried to sell me the S6.The sale rep look at me with the look of a racist ,whom thought," he just a dumb poor blackman ,whom can't afford this new car,so why bother?" Look.I bought this phone,and later had to return it...
  • damianrobertjones - Tuesday, October 11, 2016 - link

    That might all be in your head. It's not always about race. It can also be about height, weight, your face as well as your colour.
  • acparker18 - Sunday, October 16, 2016 - link

    Yeah it's always racism. The white man is out to get you everywhere you go and everything he says is just a snarky, racist remark /s. I'm so sick and tired of hearing this garbage. If white people aren't kissing your ass, you call it "racism." Take this garbage to another site.
  • bigboxes - Tuesday, October 11, 2016 - link

    Whomever engineered the Note 7 should be fired.
  • mikato - Tuesday, October 11, 2016 - link

    "heed Samsung’s advice and immediately power down the device and store it in a fire-safe location"

    What is a fire-safe location? In the middle of the back yard? I don't think many people have a fire-safe location in their house unless you have an unfinished basement maybe.
  • Brazos - Tuesday, October 11, 2016 - link

    Put it in the your freezer :)
  • we_are_theBorg - Wednesday, October 12, 2016 - link

    Not that a powered-off device is going to be an issue, but any Pyrex cookware would be a good place, especially on any metal or stone surface...
  • Meteor2 - Friday, October 14, 2016 - link

    Wouldn't contain smoke though, and if there are flames, there's a good risk of fire damage to nay surfaces above or nearby.

    I'd put it outside.
  • Anato - Thursday, October 13, 2016 - link

    U don't have water toilet in your house? Its made of ceramic, its quite fire resistant :-)
  • halcyon - Tuesday, October 11, 2016 - link

    Samsung, I hope your next phone ships with properly polymer-isolating and thermally-expanding isolators, that is a SAFE LiPo battery. Yes, a bit more expensive, much safer.

    This tech is here NOW, it's not some exotic pipe dream tech (nano-graphite-experimental-stuff):

    https://www.technologyreview.com/s/407941/lithium-...

    (that's from 2007, btw).

    Samsung (and others) just need to put it in their phones.
  • mkozakewich - Tuesday, October 11, 2016 - link

    Is there any word on how common it is for the newer batteries to catch on fire? It's not like there's zero chance. Without that information, it's impossible to make an informed decision. All the online blogs and articles seem to jump on memetic news really quick, which makes them all suspect. I have a hard time believing anything they say is bound by reality.
  • andyd - Tuesday, October 11, 2016 - link

    One of Samsung's best sites for bust... Google Pixel gets released... Nokia's reentry just a quarter away. Big scene changes in Android world?
  • andyd - Tuesday, October 11, 2016 - link

    *best sellers
  • KoolAidMan1 - Tuesday, October 11, 2016 - link

    These must be trying times for the old DailyTech regulars. Samsung recalling an entire product line, the Google Pixel is a disappointment in both hardware and price, Apple's flagships are at least a year ahead in performance while maintaining their lead in apps and security, and their beloved Donald Trump is going to get destroyed in a few weeks.

    I wonder if Mick managed to find work at a McDonald's
  • franklyc - Tuesday, October 11, 2016 - link

    Hey Samsung you know what would be GREAT??? Replaceable battery!
  • we_are_theBorg - Wednesday, October 12, 2016 - link

    +1
  • glenn.tx - Tuesday, October 11, 2016 - link

    I don't understand you all? If you hate the Note 7 so much, then get an iPhone. I heard people love them. For me, I love the Note 7. I use the pen all the time. The slightly curved screen works awesome with a thin case, keeping the bezel almost perfectly thin. I love the waterproof feature. A replaceable battery would be nice, but I don't really care about that any more. My Anker batteries are cheaper and more useful. I think the phone is/was about as perfect as I've seen. Whoever is in charge of the battery factories should be required to fly around there rest of their life and process every person's return for them, then bring them an new Note 8 (or whatever it will be called), when they come out. Again, for all you haters of this product, Apple will be happy to take your money.
  • tranceazure1814 - Wednesday, October 12, 2016 - link

    What a mess.samsung has its fancy phone the s7 edge it should have made the note more practical ie larger screen removable battery and not as crammed the note was to much like the s7 edge I remember buying the first and second and third note and my main reason was the larger screen and bigger battery note the pen I barely used it but I understand some folk do use it
  • Csfalcao - Wednesday, October 12, 2016 - link

    If this issue was on an iPhone, it would the end of the world...
  • factual - Thursday, October 13, 2016 - link

    I never understand people who keep buying Samsung phones given it's ugly history in this market. I guess the cause could be attributed to blind fanboy-ism. I owned a Note 3 years ago and its performance degraded within a matter of months to abysmal levels. I then switched to iphone 5s which performed lag-free for years. My cousin had a similar degradation experience with Note 5.

    Samsung started off by selling cheap Iphone knock-offs and its existence made sense as a cheap alternative to Iphone but nowadays its phones are more expensive than iphones but they continue to suffer from terrible software (aka touchwiz) and bad IC hardware designs which results in sub-par performance and a device that quickly degrades into unbearably laggy garbage.

    Samsung's history in the smartphone market is filled with deceptive marketing tactics, cheating & consumer manipulation (cheating in benchmarks) and terrible designs that are now endangering lives!

    People should do themselves a favor and stay away from Samsung period. If you want a high-end phone get an iphone. If you want the freedom that android offers and the best bang for your buck get a oneplus 3 or Moto z.
  • Ro_Ja - Monday, October 17, 2016 - link

    These kinds of phones by Samsung itself even without a carrier already have shitload of bloatware and the UI is slow as shit that's why the phone won't even last for 5 years lol. I've had a Galaxy S4 and bought a Huawei Y6 Pro (which fits my needs), my best choice so far.

    The only good thing is that the President of Samsung gave a public apology for everyone that is using the Note 7. Apple's Tim Cook doesn't even give a shit about the problem of some iPhone 6S that had a touch problem.
  • prime2515103 - Friday, October 21, 2016 - link

    Other than the GPS glitch, I haven't had any real issues (including UI performance) with my two and a half year-old Note 3. I was going to upgrade to the Note 7 but I guess that's not going to happen.
  • JamesDean17 - Friday, October 21, 2016 - link

    Cook Time Note 7 sabotage story

    Watching close this event looks like there's always a second camera that records the so called explosions which sits in the sabotage part of this problem.
    Secondly looking at the camera footages looks like the people carry the phones with kitchen gloves which implies they just pulled the phones out of the kitchen oven. That's the way they sabotage the phones by putting them in the kitchen ovens and overheathing them till the battery burns. You can see in all the Note 7 pictures of the so called explosions that the screen is all turned yellow which proves the phones were cooked inside the kitchen oven since the screen is organic matter AMOLED once you cook it it changes color. Also if you look at the back of the phone in the pictures you clearly see that the LED and camera lens the plastic parts are also melted by being cooked in the oven. Sabotage all the way, can't believe those at Samsung got fooled so easily and now they loose billions by halting the production of this awesome phone.

    If you think about it it's not so hard to figure it out who cooked the Note 7.
    I guess the sabotage guys were like "it's Cook Time let's cook some Note 7" and they went cooking it for real.

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